ai777 Privacy Policy

1 Introduction and Purpose of the Policy

ai777 ("we", "our", "platform") is an online betting and casino service operated for users in Bangladesh. This privacy policy has been prepared to inform you ("user", "member") in detail about how ai777 collects, stores, processes, and protects your personal information.

By using the ai777 website and services, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

We believe your privacy is a fundamental right. That is why at ai777 we only collect information that is strictly necessary to provide our services, and we store that information with the highest level of security.

2 What Information Is Collected

ai777 may collect the following types of personal information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• National ID number (NID) or passport number
• Permanent address
• Gender and nationality

2.2 Contact Information

• Email address
• Mobile number (including numbers linked to bKash, Nagad, or Rocket)

2.3 Financial Information

• Mobile banking account details (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history — records of deposits and withdrawals

2.4 Activity Information

• Gaming history and betting activity
• Platform login times and session details
• Device information: IP address, browser type, operating system
• User preferences and settings

2.5 Communication Records

• Live chat conversation transcripts
• Email correspondence
• Records of complaints and requests

3 How Information Is Collected

ai777 collects information in several ways:

3.1 Information You Provide Directly

When you register with ai777, verify your account, submit a deposit or withdrawal request, or contact our support team — you voluntarily provide information. This information is the most accurate and relevant.

3.2 Automatically Collected Information

When you use our platform, our systems automatically collect technical information — such as your IP address, browser type, device model, and session duration. This information is used to ensure security and improve our services.

3.3 Cookies and Tracking Technology

Our website uses cookies and similar technologies. For more details about cookies, see section 7.

3.4 Information Received from Third Parties

For identity verification and fraud prevention, we may in certain cases receive information from trusted third-party services — such as payment processors (bKash, Nagad, Rocket) or identity verification agencies.

4 Purpose of Using Your Information

ai777 uses the information collected only for the following legitimate purposes:

• Account Management: Completing the registration process, verifying accounts, and maintaining membership.
• Service Delivery: Ensuring access to gaming, betting, deposit, and withdrawal features.
• Identity Verification and Age Confirmation: Ensuring that only users aged 21 or above can use the platform.
• Financial Transaction Processing: Managing deposits and withdrawals securely.
• Customer Support: Responding to user inquiries, complaints, and requests.
• Security and Fraud Prevention: Detecting and preventing illegal activity, money laundering, and fraud.
• Responsible Gaming: Identifying problematic gaming behavior and providing necessary support.
• Service Improvement: Analyzing user experience to improve the quality of the platform.
• Legal Obligations: Retaining information necessary to comply with applicable laws and regulations.
• Promotional Communications: With your consent, informing you about special offers and promotions.

5 Data Storage and Security

ai777 has implemented industry-standard technical and organizational measures to protect your information.

5.1 Technical Security Measures

• SSL Encryption: All of our web traffic is secured with 256-bit SSL/TLS encryption, keeping data exchanged between your browser and our servers completely safe.
• Data Encryption: Stored sensitive information (especially financial data) is kept in encrypted form.
• Firewall and Anti-DDoS: Advanced firewall systems and DDoS protection measures are active.
• Regular Security Audits: Independent security experts regularly review our systems.
• Two-Factor Authentication (2FA): An additional layer of protection available for user accounts.

5.2 Data Retention Period

ai777 retains your information only for as long as it is necessary or legally required. Even after your account is closed, certain information may be retained for a defined period to meet legal obligations.

5.3 Response to a Data Breach

If a data breach occurs and it poses a risk to your rights or freedoms, we will promptly notify you and the relevant authorities and take the necessary remedial action.

6 Sharing Information with Third Parties

ai777 never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in specific circumstances:

6.1 Service Providers

Selected trusted third-party service providers who operate our services may have access to certain information — such as payment processors (bKash, Nagad, Rocket), identity verification services, and IT infrastructure providers. All such parties operate under strict confidentiality agreements.

6.2 Legal Obligations

We may be required to share relevant information with authorities pursuant to court orders, requests from government regulatory bodies, or legal investigations.

6.3 Fraud Prevention

Information may be shared with relevant authorities to meet anti-money laundering (AML) and counter-terrorism financing (CFT) obligations.

6.4 Business Transfer

In the event of a full or partial restructuring, merger, or sale of ai777's business operations, your information may be transferred to the successor entity, subject to the same privacy protections.

7 Cookies and Tracking Technologies

The ai777 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve website functionality.

7.1 Types of Cookies We Use

• Essential Cookies: Indispensable for the basic functionality of the website — such as maintaining login sessions. The site cannot function properly without these cookies.
• Functional Cookies: Remember your preferences and settings so your next visit is easier.
• Analytics Cookies: Used to understand how our site is being used — this information is collected anonymously.
• Security Cookies: Used to detect fraud and unauthorized access.

7.2 Cookie Controls

You can reject or delete non-essential cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit some features of the site.

8 Your Rights

As a member of ai777, you have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you. You can receive a copy of this information by submitting a written request.
• Right to Rectification: If any information we hold about you is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted — however this may be limited by legal obligations.
• Right to Restrict Processing: In certain cases you can request that the processing of your information be limited.
• Right to Data Portability: Where applicable, the right to receive a copy of your information in a structured format.
• Right to Object: You can object to marketing communications or profiling.
• Right to Withdraw Consent: You can withdraw consent for processing of information provided on the basis of consent at any time.

To exercise these rights, contact us via our 24/7 live chat or by emailing [email protected]. We will aim to respond to your request within 30 working days.

9 Protection of Minors

ai777 is a platform strictly for users aged 21 or above only. We do not knowingly collect information from any minor.

We take age verification steps during the registration process. If any person opens an account under the age of 21 by providing false information, we will immediately close that account and securely delete all associated information.

If you believe a minor is using ai777, please contact us immediately.

10 Changes to the Policy

ai777 may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:

• A clear notice will be published on the website.
• A notification will be sent to your registered email (if the changes are significant).
• The "Last Updated" date at the top of the page will change.

Continuing to use ai777 after changes means you are agreeing to the updated policy. Therefore, it is recommended that you visit this page regularly.